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Privacy Policy

Last Updated: January 19, 2025

At ACityDiscount, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Your Privacy Matters: We comply with applicable data protection laws including GDPR, CCPA, and other international privacy regulations. You have rights regarding your personal data, and we're here to help you exercise them.

Table of Contents

  1. Information We Collect
  2. How We Collect Information
  3. How We Use Your Information
  4. Sharing Your Information
  5. Cookies and Tracking Technologies
  6. Data Security
  7. Data Retention
  8. Your Privacy Rights
  9. International Data Transfers
  10. Children's Privacy
  11. Third-Party Links
  12. Changes to This Policy
  13. Contact Us

1. Information We Collect

We collect several types of information to provide and improve our services:

1.1 Personal Information

When you create an account or make a purchase, we collect:

1.2 Technical Information

We automatically collect certain technical data:

1.3 Optional Information

You may choose to provide:

2. How We Collect Information

We collect information through various methods:

2.1 Direct Collection

2.2 Automated Collection

2.3 Third-Party Sources

3. How We Use Your Information

We use your information for the following purposes:

Purpose Legal Basis (GDPR)
Process orders and payments Contract Performance
Deliver products and services Contract Performance
Communicate about orders Contract Performance
Provide customer support Legitimate Interest
Send marketing communications Consent
Improve our website and services Legitimate Interest
Prevent fraud and abuse Legitimate Interest / Legal Obligation
Comply with legal obligations Legal Obligation

3.1 Order Fulfillment

3.2 Communication

3.3 Business Operations

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

4.1 Service Providers

We share information with trusted service providers who help us operate our business:

Note: These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

We Never: Sell your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

5.1 Types of Cookies We Use

5.2 Third-Party Cookies

We use third-party services that may set their own cookies:

5.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Security

We implement robust security measures to protect your information:

6.1 Technical Safeguards

6.2 Organizational Safeguards

Your Responsibility: Keep your account credentials confidential and notify us immediately if you suspect unauthorized access.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy:

Data Type Retention Period
Account Information Until account deletion + 30 days
Order History 7 years (tax and legal requirements)
Payment Information Not stored (handled by processors)
Marketing Preferences Until you unsubscribe + 2 years
Website Analytics 26 months (Google Analytics default)
Customer Service Records 3 years after last interaction

After retention periods expire, we securely delete or anonymize your information.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 General Rights

8.2 GDPR Rights (EU/EEA Residents)

8.3 CCPA Rights (California Residents)

8.4 How to Exercise Your Rights

To exercise any of these rights, contact us at:

We will respond to your request within 30 days (or as required by applicable law).

9. International Data Transfers

ACityDiscount is based in the United States. If you are accessing our services from outside the U.S., your information may be transferred to, stored, and processed in the United States.

9.1 Data Transfer Safeguards

For international data transfers, we implement appropriate safeguards:

9.2 Privacy Shield

While the EU-U.S. Privacy Shield framework has been invalidated, we continue to honor its principles and maintain appropriate alternative transfer mechanisms.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our systems.

11. Third-Party Links

Our website may contain links to third-party websites, including:

Please Note: We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

When we make material changes, we will:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Team

Data Protection Officer (EU/EEA)

For GDPR-related inquiries, contact our Data Protection Officer at: dpo@acitydiscount.com

Response Time

We aim to respond to all privacy-related inquiries within:

Privacy Questions?

Our team is here to help you understand your privacy rights and our practices.

Contact Privacy Team